The Arsenal do Alfeite, SA undertakes to:

• Perform all activities with dedication to quality and demand for continuous improvement in order to fulfill the requirements and meet the needs and expectations of customers.
• Promoting Health and Safety of their employees, performing all activities with dedication to the prevention of injuries and health conditions.
• Actively contribute to the preservation of the environment and improve their environmental performance, always with reference to the principles of sustainability and pollution prevention.

The Arsenal do Alfeite, SA, meets these commitments through:

• Compliance with applicable legal requirements and other requirements which the organization subscribes, including those relating to environmental and health and safety at work, as well as voluntary commitments.
• Implementation and maintenance of an Integrated Quality, Environment and Health and Safety at Work Management System, in accordance with ISO 9001, ISO 14001 and OHSAS 18001.
• Motivation, involvement and professional development of employees to perform their tasks with efficiency, competence and respect for the rules of quality, environment and safety, striving to find solutions that meet customer needs.
• Promoting continuous improvement of the organization, processes and resources to better accomplish the mission and objectives and to achieve better environmental performance and safety and health at work.
• Promotion of mutual trust with customers, in the long term, mutually enriching.
• Promoting the adoption, by suppliers, including by contract, of best practice in terms of quality, environment and safety.
• Development of effective communication and dissemination of the commitments of quality, environmental protection and the prevention of pollution and accidents, for all customers, employees, suppliers, society and stakeholders. Systematic evaluation of customer satisfaction and performance of the Quality, Environment and Health and Safety at Work Management System, with a view to continuous improvement of management and products, services, processes and outcomes.